St. Louis Art Supply
ABOUT US SHIPPING INFO LOCAL PICKUP & DELIVERY RETURN POLICY CUSTOMER SERVICE LOCATION & HOURS


NICE TO MEET YOU.

Founded in 2015 and trusted by creative people nationwide, St. Louis Art Supply is a purveyor of fine art materials, writing tools, and paper from the world's best manufacturers. As artists and designers ourselves, we believe that art supplies should be skillfully crafted and inspiring to use. We work with dozens of suppliers in the U.S., Europe, and Asia, giving us access to unique and hard-to-find items.




SHIPPING:

We ship all orders from our store in St. Louis, Missouri. 95% of orders are processed in 1-2 business days (Wednesday through Sunday). Shipping to the United States is free for orders over $59. For orders under $59, domestic shipping rates start at $3.50. You can calculate your shipping cost in the cart or at checkout.

Full disclosure: we cannot guarantee transit times. The days in transit shown at checkout are given to us by the carrier for your specific package and destination, but delays outside our control can occur. If you need your order quickly, we recommend choosing one of our UPS options at checkout. Although these options are typically more expensive than the Postal Service, the tracking and transit times are much more predictable with UPS.




LOCAL PICKUP & DELIVERY:

For St. Louis residents, we offer contactless pickup. Just shop the site and build your order; then, select “Pick Up” on the first page of checkout. Pickup orders are generally ready within 24 hours. If you need to pick up an order right away, just give us a call during business hours and we will do our best to get it ready quickly.

When your order is ready for pickup, you'll receive a notification email letting you know it's time to come get your supplies! When you arrive, please call (314) 884-8345 and press 1. We will put your order on our outdoor pickup table for contactless service. Please wear a mask and keep a 6' distance from staff. We reserve the right to refuse service to customers not wearing masks or distancing during pickup.

For orders over $75, we also offer local delivery. If your order and address qualify, you'll see the local delivery option at checkout. One of our staff members will contact you to set up a time for a contactless drop-off.




RETURNS & EXCHANGES:

If there's a problem with your order, please contact our customer service team at hello@stlartsupply.com. We guarantee that your order will be delivered in good condition. If anything in your order is damaged or defective, email us a photo of the issue and we will send you a prepaid return label and replace the item immediately.

If you change your mind about an order, you can ship it back to us in new condition for a refund or exchange. However, if there is no error on our part, we cannot refund shipping charges or pay for return shipping. If you return an order that qualified for free shipping, we reserve the right to deduct our actual cost of shipping from your refund.

The deadline for all returns is 30 days from the delivery date. All clearance items, including our Mystery Box, are final sale. Dated items, like planners and diaries printed for specific years, are also not returnable.




CUSTOMER SERVICE:

Our expert staff are happy to help you with any questions you might have about our products and services. We love helping our customers choose colors, build gift packages for friends, and get started with new tools and materials. We can also take special orders for items not listed on this site.

EMAIL: hello@stlartsupply.com

CALL: (314) 884-8345
10 AM to 5 PM Central Time,
Wednesday through Sunday



LOCATION & HOURS:
LOCATION

HOURS

We are not open for browsing at this time. We'll be operating online and curbside only until the pandemic is over.

WED
THU
FRI
SAT
SUN
10 AM - 5 PM
10 AM - 5 PM
10 AM - 5 PM
10 AM - 5 PM
10 AM - 5 PM

Closed Monday and Tuesday.

 
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